We have set high standards to secure any transaction which applies to any online website, application, and digital service (“Services”) of L L O T T Jewellery Trading (“LLOTT”, “we”, “us” or “our”).
What information will be collected?
The following categories of personal data will be collected about you in connection with your interaction with us and use of our Services including, but not limited to, when you purchase products on our Services, you complete forms on our Services, submit user-generated reviews or ratings, and engage in any social media functions on our Services.
For some of our services, you will need to register with us. For the registration process you will be asked to provide us personal information about yourself (your name, address, date of birth, e-mail address and telephone number). By entering your details, you automatically enable LLOTT to provide you with the services you select.
For online products, we collect information such as your purchase details and relevant payment information.
When interacting with LLOTT via “services” or any other third parties other non-LLOTT sites or applications we will collect the information you have provided to us. (for example when you have a query about one of our products.)
We also collect certain information automatically about visitors to our services, described in the section headed “Cookies and other information that we automatically collect“.
We will collect information about your location to the extent that we provide any location services, described in the section headed “Location services”.
How do we use your information?
We process your personal data for the following purposes:
To manage and/or complete your purchase and/or repair orders, process your delivery, and to provide after-sales services.
To keep track off our accounts and records.
To assist with any enquiry and/or request.
To communicate about our services, and special announcements, such as order confirmations.
To share product information that might interest you based on the information that was provided by you or based on your purchase history.
To send you marketing communications (incl. e-mails and social media audience matching).
To conduct market research to improve our services.
To undertake credit checking, prevention of fraud and other prohibited or illegal activities as part of our efforts to keep our services secure.
To understand how our services are used to improve our Services and offers.
To comply as per the law; in response to any requests by government or law enforcement authorities conducting an investigation.
How long will we keep your data?
We process your data until you ask us to stop (to allow us to implement your requests). We do keep a record when you unsubscribe from any digital marketing, so that we can respect your request in future.
What rights do I have?
You have the right to ask us for a copy of your personal data; to correct, delete or restrict (stop any active) processing of your personal data; and to obtain the personal data you provide to us for a contract or with your consent in a structured, machine readable format, and to ask us to share (port) this data to another controller.
You can object to the processing of your personal data in some circumstances (in particular, where we don’t have to process the data to meet a contractual or other legal requirement, or where we are using the data for direct marketing).
These rights may be limited, for example if fulfilling your request would reveal personal data about another person, where they would infringe the rights of a third party (including our rights) or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping. We will inform you of relevant exemptions we rely upon when responding to any request you make.
To exercise any of these rights, or to obtain other information, such as a copy of a legitimate interests balancing test, you can get in touch with us using via the website llott.me; connect to LLOTT page.
When you visit our Services we may store some information (commonly known as a “cookie” or similar technologies) on your device. Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. Cookies are specific to the server that created them and cannot be accessed by other servers, which means that they cannot be used to track your movements around the web.
Cookies can be categorized as set out below:
strictly necessary cookies – these cookies are essential in order to enable you to move around a website and use its features and enable services you have specifically asked for. Consent is not generally required for these cookies;
performance cookies – these collect information about how visitors use a website, for example, by recording which pages users go to most often (usually on an anonymous basis);
functionality cookies – these cookies allow a website to remember the choices a user makes, such as a user name or language preference; and
targeting or advertising cookies – these collect information about a user’s browsing habits and are usually placed by advertising networks with the website operator’s permission.
Cookies can also be categorised in accordance with how long they are saved on your device. “Session cookies” are short-term cookies that are only saved on the computer’s memory for the duration of a user’s visit to the website, whereas “persistent cookies” remain saved in the computer’s memory for a set period of time, even after the browser session has ended.
How to manage & remove cookies
If you are using our Services via a browser you can change your cookie preferences and withdraw your consent at any time using the Cookie Preferences Centre.
The Help menu on the menu bar of most browsers also tells you how to prevent your browser from accepting new cookies, how to delete old cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether.